Ghostino Casino Terms and Conditions

Welcome to Ghostino Casino. By accessing or using our website at https://www.ghostino.com/, you agree to be legally bound by these Terms and Conditions. We strongly encourage all players to read this document carefully before registering an account or using any of our services. These terms govern your relationship with us and apply to all activities conducted on our platform, including deposits, gameplay, withdrawals, and bonus participation.

1. About Us

At Ghostino Casino, we operate under the ownership of Igloo Ventures SRL. Our platform is licensed under Anjouan license number ALSI-142311005-FI2, which authorises us to provide online gaming and sports betting services to eligible players worldwide. We are committed to maintaining a secure, fair, and transparent gaming environment for all our users.

2. Eligibility and Account Registration

To use our services, you must meet the following requirements:

  • You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
  • You must not be a resident of any restricted country listed in our policy.
  • You must provide accurate, complete, and truthful information during registration.
  • You may only hold one account with us at any time. Duplicate accounts will be closed.
  • You confirm that you are acting on your own behalf and not as an agent for any third party.

We reserve the right to verify your identity at any time. Failure to provide satisfactory verification documents may result in suspension or closure of your account.

2.1 Restricted Countries

Here at Ghostino Casino, we do not accept registrations from players located in the following jurisdictions: North Korea, Iran, Myanmar, Yemen, Zimbabwe, South Sudan, Afghanistan, Cuba, Iraq, Ivory Coast, Liberia, Libya, Bulgaria, Malta, Sudan, Syria, the United States and all US territories, Aruba, Curaçao, French Polynesia, Lithuania, New Caledonia, Sint Maarten, St. Barthelemy, St. Martin, St. Pierre & Miquelon, French Guiana, Guadeloupe, Martinique, Wallis & Futuna, and the United Kingdom. If you access our services from any of these regions, you do so in violation of these Terms and Conditions.

3. Deposits and Withdrawals

At Ghostino, we exclusively support cryptocurrency payment methods. Accepted currencies include BTC, BCH, LTC, DOGE, ETH, USDT, TRX, XRP, ADA, BNB, and USDC. WalletConnect is available for ETH deposits; however, it is not supported for withdrawals.

3.1 Withdrawal Policy

Our Ghostino Casino withdrawal policy includes the following conditions:

  • The minimum withdrawal amount is $10 or the equivalent in cryptocurrency.
  • Withdrawals are processed to the original deposit method only.
  • If your deposit has not been wagered at least once, an 8% processing fee applies, with a minimum fee of $4.
  • If your deposit has been wagered at least once, withdrawals are processed free of charge.
  • Withdrawals are usually processed instantly after blockchain confirmation, but may take up to 24 hours if manual review is required.
  • Monthly maximum withdrawal limits may apply depending on your account status and activity.

4. Bonuses and Promotions

We at Ghostino Casino offer a range of bonuses and promotional offers to both new and existing players. By claiming any bonus, you agree to the specific terms attached to that offer.

4.1 Welcome Bonus

Our Ghostino Casino welcome bonus provides new players with a 200% match bonus up to 1 BTC, plus 50 free spins. The following conditions apply:

  • Wagering requirement: 35x the bonus amount.
  • Bonus expiry: 7 days from the date of activation.
  • Maximum bet while bonus is active: $5 per spin or round.
  • Failure to meet wagering requirements within the expiry period will result in forfeiture of the bonus and any associated winnings.

4.2 Ongoing Promotions

Beyond the welcome offer, our Ghostino bonus programme includes daily rakeback of up to 10%, and weekly cashback of up to 15%, which is awarded wager-free. We also offer a Comboboost for sports betting, providing combo-bet multipliers of up to 1.50x on qualifying selections of 4 or more with minimum odds of 1.5. Additionally, VIP Transfer bonuses, level-up rewards, and monthly bonuses are available through our loyalty programme.

5. VIP Loyalty Programme

At Ghostino Casino, we reward loyal players through our VIP Club, which features 10 tiers ranging from Apparition to Ghost Supreme. Benefits across tiers include daily rakeback, weekly cashback, level-up bonuses, and access to a dedicated VIP host. Tier progression is based on your wagering activity, and we reserve the right to adjust or modify the VIP programme structure at any time with prior notice.

6. Fair Play and Responsible Gaming

We are committed to promoting responsible gambling at Ghostino Casino. If you believe your gambling has become problematic, we encourage you to use the responsible gaming tools available on our platform, including deposit limits, session limits, and self-exclusion options. We take problem gambling seriously and cooperate with recognised support organisations to assist players in need.

7. Prohibited Activities

When using our services, the following activities are strictly prohibited:

  • Registering more than one account or using another person's account.
  • Using software, bots, or automated tools to gain an unfair advantage.
  • Engaging in any form of fraud, collusion, or money laundering.
  • Exploiting software errors or bugs for financial gain without reporting them to us.
  • Providing false identity or payment information during verification.

We reserve the right to suspend or permanently close any account found in violation of these rules, and to withhold any funds associated with fraudulent activity.

8. Intellectual Property

All content on our Ghostino platform, including but not limited to text, graphics, logos, software, and game assets, is owned by or licensed to us. You may not reproduce, distribute, or create derivative works from our content without our explicit written permission.

9. Limitation of Liability

We provide our services on an "as is" basis. While we strive to maintain continuous and error-free operation, we do not guarantee uninterrupted access to our platform. We shall not be held liable for any losses arising from technical failures, delays in processing, or circumstances beyond our reasonable control, including but not limited to blockchain network congestion or force majeure events.

10. Changes to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. We will notify registered users of significant changes via email or on-site notification. Continued use of our services following any amendment constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates.

11. Contact Us

If you have any questions regarding these Terms and Conditions, please do not hesitate to reach out to our support team. We offer 24/7 live chat assistance and can also be contacted via email at support@ghostino.com. Our support team operates in English and is ready to assist you at any time.

By continuing to use our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions as set out by Ghostino Casino.